Privacy Policy

Company Information

Patrimon OÜ
Corporate ID: 14506312
Kesklinna linnaosa, Tatari tn 64, 10134
Website:www.voyagerise.com
Email: contact@voyagerise.com

Privacy Policy

Patrimon OÜ (‘the company’) is committed to protecting your privacy and ensuring the security of your personal data. Operating under the brand name Roamsonic, we ensure that any data collected is used only for clearly communicated purposes. The specific data we collect depends on the services we provide to you. This policy outlines how Patrimon OÜ protects and processes your information when using our services. You should read this policy alongside any service agreements linked to this statement.

1. Purpose of Data Collection and Legal Basis

We collect and process personal data in compliance with all applicable data protection laws, including the GDPR, UK Data Protection Act 2018, and other relevant regulations. Personal data is processed for:

Providing and managing Roamsonic services.
Billing and account management.
Marketing activities, where legally permitted or consented to.

Legal bases for processing include:

Contract performance (Article 6(1)(b) GDPR).
Legitimate interests (Article 6(1)(f) GDPR).
Consent, where applicable (Article 6(1)(a) GDPR).

2. Definition of Personal Data

Personal data includes, but is not limited to:

Name, address, contact details, and payment information.
Service usage details such as call logs and traffic data.
Identification documents where legally required.

3. How We Use Your Data

We process personal data for:

Service delivery – ensuring the functionality of our services.
Regulatory compliance – meeting legal and regulatory obligations.
Billing and financial management – invoicing and fraud prevention.
Marketing communications – contacting you regarding relevant offers, where permitted.

4. Cookies

We use cookies to enhance your user experience. You can manage cookie settings via your browser. Disabling cookies may affect certain functionalities.

5. Data Sharing

Your data may be shared with:

Third-party processors – supporting service provision under strict data protection agreements.
Regulatory authorities – when legally required.
Emergency services – providing essential information for emergency responses.
Directory services – listing contact details where applicable, unless opted out.

6. Data Retention

We retain personal data only as long as necessary for the purposes collected or as required by law. Retention periods include:

Service data: 3 years.
Billing data: 7 years.
Traffic data: 12 months (or as legally mandated).

7. Your Rights

You have the right to:

Access, correct, or request deletion of your data.
Restrict or object to processing under certain conditions.
Data portability, allowing transfer of your data.

To exercise these rights, contact us at contact@voyagerise.com. Requests will be acknowledged within 5 days and processed within 30 days.

8. Security Measures

We implement strict security measures to protect personal data, with access limited to authorized personnel only.

9. Policy Updates

This policy may be updated periodically. Changes will be posted on our website, and we encourage regular review.

10. Contact Information

For questions about this policy or to exercise your data rights, contact us at: contact@voyagerise.com.